Infibeam Avenues’ payment gateway, CCAvenue, and bill payment platform, BillAvenue receives an award at Drivers of Digital Summit 2018 presented by INKSPELL

Gandhinagar, 7th December 2018: Infibeam Avenues’ payment gateway, CCAvenue.com, and bill payment platform, BillAvenue, received an award at Drivers of Digital Summit 2018 presented by INKSPELL on 6th December 2018 in Mumbai.
The Drivers of Digital Awards held every year to identify, acknowledge and reward the enterprises, which have leveraged the power of digital and automated processes to transform businesses in major industry verticals and contribute to the monumental changes taking place in the economy.

CCAvenue.com wins ‘Best Digital Payment Facilitator’
In recognition of its substantial contribution towards the evolution of the Indian digital payments space, CCAvenue, an Infibeam Avenues’ online payments platform has bagged the ‘Best Digital Payment Facilitator’ award at the Drivers of Digital Summit 2018, presented by INKSPELL.

This award recognized CCAvenue for its stupendous efforts and achievements in developing a pioneering digital payment solution ever since its inception in 2001. CCAvenue offers a broad spectrum of end-to-end payment solutions that address the entire length and breadth of the payment journey for businesses.

The company continues to develop revolutionizing solutions, redefines user experience and offers a wide range of meticulously designed business enhancement tools to provide unparalleled product differentiation in the digital payment industry.

CCAvenue.com has won several accolades at other prestigious events through the years. These accolades include ‘The Best Digital Payment Facilitator’ Award twice in a row from IAMAI, ‘Best eCommerce Payment Innovation’ twice at Franchisee India’s eRetail Awards, 'Digital Innovations in the SMB Sector' from Cisco & CNBC-TV18, and 'Best Innovation in Payments & Transfers' at the MoneyTech Awards and more.

This recognition will further encourage CCAvenue in developing cutting-edge solutions backed by state-of-the-art technology to help accelerate the growth of eCommerce businesses in the country.

BillAvenue.com wins ‘Best Payment Technology/Solution Provider’
Within a brief span of time since its launch in 2017, BillAvenue has become India's fastest growing unified inter-operable online bill payments platform. Built on the Bharat BillPay (BBPS) infrastructure, BillAvenue has made utility bill payments an easily accomplish-able task for millions of consumers across the country.

In recognition of this achievement and its substantial contribution towards the evolution of digital bill payments in India BillAvenue, an Infibeam Avenues’ bill payment platform has bagged the ‘Best Payment Technology/Solution Provider’ award at the Drivers of Digital Summit 2018, presented by INKSPELL. The award was presented to the company’s representatives at the prestigious awards ceremony held in Mumbai on 6th December 2018.

The brand has already won the SKOCH-order-of-Merit Award for its outstanding development of new-age bill payment technology two years in a row viz. 2017 and 2018.

About CCAvenue
CCAvenue is a PCI DSS 3.2 compliant payment gateway platform and is India’s largest direct debit engine, with 240+ payment options connecting to 55+ Indian banks on a real-time basis to process payments through Net Banking and also processes all types of credit cards, debit cards, digital wallet, UPI payments and also offers the highest number of EMI options. CCAvenue has more than 100,000 merchants using its cutting-edge payments platform. CCAvenue payments platform is used by more than 70% of India’s e-Merchants. More than 90 of the top 100 e-Merchants in India use CCAvenue payment platform for processing an online payment. The Company can process transactions in 27 currencies and has multi-lingual capabilities supporting Indian languages including Hindi, Tamil, Marathi, Gujarati, and international languages including Arabic, Spanish, German, Chinese, Japanese, among others. CCAvenue’s payment gateway platform is also used by merchants in the Middle East market.

About BillAvenue
BiIIAvenue is an inter-operable digital bill payments platform built over the Bharat BillPay (BBPS) infrastructure. BillAvenue enables service providers to accept bill payments from customers nationwide, while also offering easily accessible bill payment facility to customers, both online and offline. BillAvenue currently covers payments for utility services such as gas, water, electricity, mobile postpaid, DTH and broadband. Gradually, this scope will be expanded to include several other types of payments including credit cards, insurance, education and admission fees, club fees, taxes, B2B invoicing, etc. BillAvenue currently has more than 100 billers live on its platform and has on-boarded 350,000+ agents who can be approached at their point-of-contact for instant bill payments. 
About Infibeam Avenues Limited

Infibeam Avenues is India’s leading payment and e-commerce solutions provider to businesses and the government. It is the only profitable and publicly-listed e-commerce company in India. Its two main offerings are: E-commerce Solutions via the brand BuildaBazaar, an end-to-end SaaS (software as a service) solution that allows merchants to set up an online store, manage the back-end (orders, inventory, logistics), marketing, integrate with marketplaces and accept payments; and Payment Solutions via the brand CCAvenue, which is one of India’s most trusted online payment gateways, providing payment solutions to an estimated over 70% of India’s e-merchants. The Company has over 500,000 merchants across its web services (e-commerce solutions and payment solutions) offerings, including reputed brands such as Amul, Adani, Nilkamal @Home, Saudi Telecom, Jumbo Electronics, Spykar, Esbeda, Panasonic, Blackberry, EsselWorld, Imagica, Idea Cellular, Emaar, Government of India, Taj Hotels, Oberoi Hotels, ITC Hotels, Hilton, MakeMyTrip, ClearTrip, Shopclues, Myntra, McDonalds, Starbucks, Airtel, DishTV, Go Daddy, BookMyShow, Vistara, Indigo, Vivo, GAIL gas, among many others. Infibeam Avenues also owns and operates a multi-category consumer e-commerce website Infibeam.com, strategic to its E-Commerce Solutions offering.

INFIBEAM PARTNERS WITH NETWORK18 GROUP TO LAUNCH ONLINE FINANCIAL PLATFORM MONEYCONTROL.OOO IN HINDI

Mumbai  28th  June  2018: Network18, which is India’s most diversified media and entertainment conglomerate and Infibeam, one of  the  fastest  growing  digital  platform.  It  has  partnered  for  launching  one  of  the  largest  online  financial  platform moneycontrol.ooo  in  Hindi.  Upon launch,Moneycontrol.ooo  Hindi will be available on multiple digital platforms including web and  mobile.  Developed  in advance and scalable technology, Moneycontrol.ooo Hindi is capable of generating a strong repository of  news  content  (text  and  videos),  analysis,  data  and  tools  on  investing  (across  diverse  asset  classes),  personal  finance,  the business sector and the economy along with the integration of existing multiple media assets of Network18.

Network18  and  Infibeam  will  jointly  promote  Moneycontrol  Hindi  to  channelize  traffic.  Further,  Infibeam  Web  Services  will enable  Network18  to  explore  various  synergistic  business  strategies  specifically  in  the  digital  space  focusing  on  collaborative innovation and market expansion. 

Mr.  Manish  Maheshwari,  CEO,  Network18  Digital,  said  "Taking  product  innovation  and  collaboration with partners to the next level,  we  are  excited  to  join  hands  with  Infibeam  for  the  launch  of  moneycontrol.ooo  Hindi,  an  online  financial  platform. Keeping  in  mind  the  huge  leap  that  digital content  consumption  is  taking  in  Indian  languages,  we believe that Moneycontrol in Hindi is a product whose time has come and it will take the financial news to every corner of the country.”

Commenting  on  the  development  Mr.  Vishal  Mehta,  Managing  Director  Infibeam  said  “the  implementation  of  moneycontrol online  financial platform  in  Hindi  with  Infibeam  Web  Services  is  a  game  changer  in digital content space and we are excited to explore  many  more  synergies  with  our  media  partner  Network18.  Moneycontrol  Hindi  will  enable  Network18  to  expand  its audience reach while offering a seamless experience to search and consume financial information in a regional format.”

Network18  Group’s  assets  have  a  strong digital presence across the relevant audiences. The group houses leading brands such as CNBC-TV18, News18, Moneycontrol and Firstpost among others. Moneycontrol.com is India’s most preferred and largest online financial portal and gets over 17 million unique visitors every month.

About  Infibeam

Infibeam is a leading e-Commerce Solutions provider offering end-to-end e-Commerce services on the internet to  small  and  large  scale merchants, enterprises, and government. The Company caters to customers across business verticals, and our  customers  in  India  include  most  of  the  marquee  names.  Infibeam powers merchants’ e-commerce through its Infibeam Web Services  including  SaaS-based  ERP  platform  for  building  online  stores;  digital payment  services;  logistics  solution  and  also offers  many  value-added services  on  the  platform  like  data  analytics,  social  media  marketing, advertisement  portals,  domain services,  among  others  on  a  customized  (web-based)  platform  for  transitioning  and  transforming  the  business effortlessly using technology  for  enabling  business  online.  Infibeam  also  owns  and  operates  a  multi-category  and  multi-channel  (website, mobile
app) online website under infibeam.com. It allows listing products from merchants and conducting purchase and sale online. 

About  Network18  Group-  Network18  Group is a media and entertainment group with interests in broadcasting, digital, movies, e-commerce,  magazines,  mobile  content  and allied businesses. TV18 Broadcast Limited [BSE: 532800, NSE: TV18BRDCST] is the  broadcasting  arm  of  Network18.  TV18  operates  India’s largest bouquet of News channels across 15 languages and 26 states;

with  marquee  properties  like  CNBC-TV18  in  Business  News  and  CNN News18  in  English  News. Through its JV Viacom18, it also  operates  a portfolio  of entertainment channels across genres, including leading premium local and global brands like Colors, Nickelodeon  and  MTV.  Viacom18  also  operates  OTT  platform  VOOT  and  produces  and  distributes  films  through  Viacom18 Motion  Pictures.  Through  Panorama,  a  subsidiary  of  TV18,  the  network  operates  a bouquet of 13 regional news channels under the  News18  brand  name.  TV18  also  operates  a  joint  venture  with  the  Lokmat  Group  which  houses  the  Marathi  news  channel News18  Lokmat.  To  cover  the  global  audience & sizable NRI population, TV18 operates News18, a twenty-four-hour television news  channel  designed  to give global audiences a window into the world’s largest democracy. TV18’s Infotainment JV AETN18 that operates  channels  such  as  History  and  FYI  and  distribution/syndication  JV  Indiacast  complete  the  bouquet  of  offerings, making  TV18  a  full-portfolio  broadcast  player.  Through  'Network18  Media  &  Investments  Ltd.'  [BSE:  532798,  NSE: Network18],  the  group  operates  its  digital  publishing  and e-commerce  assets  including  moneycontrol.com,  news18.com, cnbctv18.com, and  Firstpost.com.  Network18  also  has  significant  interests  in  e-commerce properties  like  HomeShop18  and bookmyshow.com  and  publishes  Forbes  India,  the  nation’s  first  local  edition  of  a  foreign  news  magazine  in collaboration  with Forbes  Media.  In  addition,  the  group  operates Network18  Publishing,  a  player  in  the  special  interest  publishing  space,  which publishes  magazines  such  as  Overdrive,  Better  Photography  and  Better  Interiors.  ‘Network18’  also  has  strategic investments in Yatra, Colosceum, Topper, 24x7 learning and Ubona. For more information, log on to www.network18online.com

Infibeam Acquires eSolutions Company “Unicommerce” from Snapdeal

Unicommerce to Strengthen Infibeam’s Web Services Capabilities and Propel Merchant and Revenue Growth

Infibeam Incorporation Limited (BSE 539807/NSE INFIBEAM), India’s leading
e-commerce integrated platform solution provider and payments conglomerate has entered into an agreement with Jasper Infotech, which owns Snapdeal, to acquire 100% stake in Unicommerce Esolutions Pvt. Ltd. Under the agreement Infibeam will issue Optionally Convertible Debentures on preferential basis to Jasper Infotech valued upto INR 1200 million, subject to shareholders’ approval. The board has also proposed and approved the change of name of the company from Infibeam Incorporation Limited to Infibeam Avenues Limited subject to shareholders’ and other statutory approvals.

Unicommerce is a fully owned subsidiary company of Jasper Infotech and is a market leader in e- commerce enablement software for warehouse management and omni-channel services. It is one of the few profitable companies in India in the SaaS market providing comprehensive end-to-end e-commerce solutions, including warehouse management, multi-channel order fulfillment, e-commerce order processing, catalogue management, inventory management, and omni-channel management for both brands and online sellers. It serves the needs of manufacturers, wholesalers, distributors, retail chains, and individual store owners. With over 10,000+ sellers and a large number of leading brands and e- commerce players as its clients, Unicommerce enables businesses to seamlessly integrate with leading marketplaces, logistics providers and ERP systems. With the acquisition of Unicommerce eSolutions, Infibeam will further expand and strengthen its e-commerce web service offerings and capabilities.

Infibeam is among one of India’s profitable e-commerce company which offers unique and exhaustive Web Services solution comprising, e-commerce platform (BuildaBazaar), digital payments platform (CCAvenue), and logistics platform (Shipdroid) to the merchants in India and abroad along with running its own e-marketplace, Infibeam.com.

Infibeam acquired CCAvenue, one of the largest payment solution platforms in India. CCAvenue has grown exponentially recording over 50% annual growth in the last three years. It processed transactions worth INR 54.14 billion in Q3 FY18, INR 144.99 billion in the 9 months ending December 2017 (vs. FY17 annualized at INR 122 billion). Recently, the company has also won the bid along with its consortium partner to manage the country’s largest e-commerce portal, Government e-Marketplace (GeM) and has been awarded the contract from National Skill Development Corporation to develop e-Marketplace for skilling resources.

Vishal Mehta, Managing Director, Infibeam Incorporation Limited said, “Unicommerce is a valuable addition to the Infibeam family. Through Unicommerce, we plan to boost our e-commerce enablement capabilities and expand the product offerings for existing clients. Unicommerce fits perfectly with Infibeam’s vision of creating India’s largest e-commerce enablement and payments ecosystem for businesses, including web-front, web domain, logistics and payment solutions. This acquisition would help us further create a comprehensive e-commerce solution by offering extended capabilities to transact with other leading online marketplaces. It will also be pivotal for the growth of our fast growing GeM (Government e-Marketplace) business. We are deeply committed to the growth of Unicommerce, fully support the current management team and plan to further invest in the business.”

Jason Kothari, Chief Strategy & Investment Officer, Snapdeal, said, “Selling Unicommerce to Infibeam is a continuation of the Snapdeal 2.0 plan to divest and focus on our core consumer e-commerce business. We believe Infibeam is the best partner for Unicommerce due to its multiple business synergies. As one example, Unicommerce is set to gain from Infibeam’s growing large merchant base enabled by Infibeam Web Services and creating more comprehensive e-commerce solutions for its clients. Moreover, I am confident Unicommerce will flourish under the guidance of Vishal, who has experience in scaling B2B technology businesses very successfully. We wish Unicommerce and Infibeam the best in their future together.”

Kapil Makhija, Chief Executive Officer, Unicommerce eSolutions said, “This new home is a great opportunity for Unicommerce to benefit from the vast experience and B2B e-commerce expertise of Infibeam. We believe this acquisition will enable us to further innovate on various client solutions and grow the business both in India and internationally rapidly. We are very excited to join and work closely with Infibeam’s leadership team.”

6 Reasons Website Navigation Plays An Important Role For An Online Store

Have you ever wondered what makes someone exit from your e-commerce website? 

Attracting potential customers is hard enough. Much harder than creating an e-commerce website. Grabbing customers attention and retaining it is quite difficult for a retailer starting a new online venture.

While designing website a designer or an e-commerce store builder has to keep in mind the look and feel, the flow of website so that user frustration is kept to the minimum, thereby maximizing customer retention.

For a good ecommerce store it is important to have proper navigation, sometimes auto-rotating banners, broken links, surprise pop-ups irritate your customers. One needs to address these mistakes to decrease visitor confusion and increase satisfaction.

It all depends on how your customer views and browses through your site. For easy and uncomplicating browsing experience you need to ensure proper links from the Website Navigation Menu or the Website Navigation Bar. Although this seems redundant but having a proper navigation is pre-eminent for overall user experience of your website theme. A website with muddled and chaotic website navigation drives your customers in indistinct and unclear directions.

Read further in the below article providing you with 6 tips and benefits of website navigation-

# Pass the 3 Second Test - Increase the Visit Duration

All you have is 3 seconds to make an impression i.e. you have only 3 seconds to capture visitor’s attention.

You build your e-commerce website to attract, convince and convert. Being in an e-commerce sector you will also come up with discounts, offers, services, content and much more to challenge your competitors. But, any e-commerce website has to pass this crucial test and utilize the precious time to capture and keep someone’s attention.

If your customers don’t find what they are looking for in 3 seconds, it's pretty much sure you will lose them and most of them will never return.

To surpass this test always make sure

• Your e-commerce website loads fast 
• Your headline captures attention 
• Your product category is well defined 
• You have proper spacing on your website 
• You have clear call to action

# Reduce Bounce Rate

Easy website navigation reduces your bounce rate i.e. your customers spends a long duration of time on your e-commerce store.

The bounce happens when a customer lands on your website and leaves the page without performing any activity. This happens basically when consumers don't find the thing that they were looking for on your website.

What you need to do get rid of bounce rate? Work on the whites, keep a balance between the content and banners displayed. Use proper images to convey your offer, your product idea etc.  

Go broad and set your site wide!
Some key points to give clear navigation and lead your visitors in right
 direction-

• Avoid Pop-ups 
• Organize our website well 
• Make content readable 
• Make website mobile friendly 

Improve Website Design

For giving organized and standardized navigation to your website you need to have a proper design for your website template.

Proper placement of navigation bars, gives consistency to your website theme design. A well-designed website or blog design gives an aesthetic appeal to your visitors. A classification that is set straight gives a better visual hierarchy.

With everything in place, it is easy to navigate as actions begin to become recognizable due to the site's design.

For proper navigation make sure you fit right with the below menus at right places with multi-column design layout and better images.

• Dropdown menus 
• Top horizontal bar navigation placement 
• Vertical sidebar navigation 
• Horizontal navigation 
• Sub-Navigation Menus 

Short & To The Point Site Content 

When you are designing a fresh e-commerce website then navigation plays an important role in the organization for your content.

Planning the content, making it rightly placed is an essential task before you design the navigation.

Properly understand your Information Architecture and manipulate the content as it is what forms the backbone of your website usability.

For Text - Less Is More 

Instead of long texts put a few important keywords according to research keywords. Don’t overwhelm! See your content with user's perspective meaning go the client’s way of categorizing your content.

Increase Conversion On Your Website

If your design is confusing, the customer is not able to find proper products, then achieving conversions will be a difficult task. Your website design must be appealing enough such that a prospect gets converted into a visitor, a visitor into a lead, a lead into an applicant or customer or subscriber.

At the center of planning a website think about the needs of the customer, as studies suggest that visitors enjoy websites that have incredible navigational experiences.

Small facts that invite more conversion to your website-

• Page Speed 
• Social Media Integration, reviews and testimonials 
• Simple sign-up form 
• Fluid Design of Your website 

# Serial Position Effect 

According to Hermann Ebbinghaus’s Serial position effect, it's a human tendency to recall best the first and last item in the list. This explains that user pays a more attention to the things that appear in the beginning.

This means that for an e-commerce site it is beneficial to put useful information at the start of the page since the navigation information is usually from the top and something at the bottom of the page. So insert important links in these sections and get higher engagement rate.

So if you want to impress your visitors and make them stick to your website than any e-commerce website developer such as BuildaBazaar must ensure easy navigation. Choose themes from ThemeJungle theme store that suits best to your e-commerce store.

With easy monthly subscription get access to other free services of ThemeJungle and BuildaBazaar such as free logo design, free video making, free blog design, free SSL certification and much more exciting services!

Take advice from any e-commerce development company as Navigation is a road sign in your ecommerce store!

Ashwin Talwadi - An Honest Employee of Infibeam

An honest man is made of great morals. He is honest not because he never got any opportunity to cheat but he believes that honesty is the best policy. Such a man not only does good to other people but creates a belief of God in others.

There are many who with ample amount of money show dishonesty and at the same time there are people who with little money yet they never abandon honesty. We have one such story of Ashish Talwadi, an Infibeam employee who lives on daily wages and manages to make approximately Rs 13,000 in a month. However he displayed immense honesty when he returned Rs 74,000 that he had mistakenly got from a customer, who paid extra over the bill amount. This amount would have made a great difference in his life as could have afforded a better treatment for his two-year old daughter. 

Ashwin is a driver with Infibeam Logistics delivering orders of Fortune Online. On one of his delivery errand he delivered two 25 kg rice bags and five tin cans of sunflower oil to a customer in Paldi. “The amount of the bill to be charged was Rs 12,184. But the customer was busy on a call discussing her daughters’s health. She handed over the bill amount to me and at the same time I got a call from my wife and she asked me to rush to Sola Civil Hospital to see our daughter who suddenly fell ill. I quickly collected the bill amount and rushed to do three more deliveries,” described Ashwin.

After completing the deliveries when Ashwin returned home and heard from his sister that his daughter was in better condition and was sleeping he felt relaxed. Like everyday, Ashwin handed over the amount to his dad with all the bills of the day to count. But surprisingly his dad after counting the amount said that the bag has additional Rs 74,000. Both father and son separately counted the money and made sure there was no mistake. Ashwin recalling the whole incident realised that instead of bundles of Rs 10 and Rs 20, the customer had given him five bundles of 100 and six bundles of 50.

Ashwin immediately called up his operations manager and informed him of the situation. After getting instructions from his manger he brought the excess money to his Satellite office. Meanwhile they also contacted the customer asking if she was aware of the excessive payment she made on the bill. The customer had no idea about her mistake. Both Ashwin and the manager went to her house and returned the extra money. The customer didn’t reveal her identity but thanked Ashwin and Infibeam for their honest gesture and added that it is hard to find such kind of people in today's time. 

Infibeam family is truly thankful to Ashwin and will recognise his gesture. He will also be facilitated by the company in coming days.