Nitish posted this wonderful message for us on our
Facebook page:
Infibeam is the best site i came across the internet.
i was really inspired because
1 - It has Wide variety of products with their best Prices(cheaper then market sometimes)
2 - Guaranteed delivery of products on time, so keeping their promise as said by them without any charges.
3 - The most important is The support Paypal as the payment option from india.
My product was reached to me within 3 days and i live in a place where courier usually refuses to deliver product because they are unable to find my address.
Honestly speaking if someone asked me to shop online I will go for Infibeam, its better then even ebay!
Best service!
With my regards
Nitish
and
Napolean Pariath wrote this
detailed review about us on his blog:
E commerce space in India has been cluttered with multiple instances of mediocre online shopping experiences, and i am not writing about those experiences here but i am going to review www.infibeam.com and when i review anything then like any other user i will either like the website or hate it.
And by the way i am writing about it you must have guessed it that i love it.
Reasons why i love it
- There are not personal details crazy data mines.
- They allow me to log in using my google twitter facebook and a few more accounts checkout their log on page screenshot
- They accept a lot of payment options.
Imagine an "state of the art" online shopping facility asking you to use only your credit card or internet banking of an essentially restrictive set of banks. infibeam more than delighted me by allowing mobile payments and pretty surprisingly "international credit and debit cards" which is rarely accepted on websites
- They seem to use really good carriers (deccan 360) in my first order.
Unbelievable service I shop the item online on 1st June 2010 at 1:57 PM and the item arrives at my address at 2: 30 PM 2nd June 2010 really amazing in a country where birthday cakes and flowers reach within a week after the birthday when ordered online.
- They have brought out with some really interesting and innovative items for the first time in India
Now i have always wanted an amazon Kindle but they do not ship it to India. infibeam Pi would in that adorn my back pack some day (not soon though)
And many more quick notes from our loyal customers:
Ankush Grover says:
I like infibeam coz of its gr8 user friendly interface.....
Aaryan Mittal says:
i like infibeam b'coz of its great range of books for every type or reader...n also its great packaging
Hari Inamadugu says:
[love infibeam] for its incredible delivery time
Biswatosh Sinha says:
Trust... the only word associated with Infibeam
Thank you folks for letting us know how we're doing, all this motivates us even more to deliver our best to you! :)
Hi Infibeam,
ReplyDeleteI used your service just two days back. I ordered a book online and got it in less than 24 hrs. It is too too good. I have experienced services of other bookstores but never got such a quick delivery !!!!
So congratulations and keep it up :)
Thanks milan for your wonderful feedback, we will strive to keep delighting you always :)
ReplyDeleteInfibeam,
ReplyDeleteI am really surprised at seeing all these messages about on time delivery. I really wish I could say the same .. I ordered an Infibeam Pi and a cover for the same on 12th June 2010 ..to be frank i was considering a veriety of e-book readers but when i saw that we have a indian company selling the same kind of product as Amazon and Sony i really wanted to encourage it. Even though i was sceptical about the customer service and delivery i went ahead and booked the same.
The site says that if the location is a major city the product will be delivered within 3 days . I am sure Hyderabad is a major city and well connected by air/rail/road ..so it should have been delivered within a week if not 3 days..
But it has been a week and the status indicates that it is still being "processed" i really am not sure why would it take 7 days to "process" a simple online request..
And today on calling up customer care i am told that it will be delivered by next friday.. because it is out of stock..wow!!! you realise that the product is out of stock after making the sale and getting money from the customer that too after one week.. great!!!!
After seeing all the comments here and on the net at other places I was expecting a company which is atleast professional.... to say that i am really dissappointed would be an understatement...
I would request to please ensure that atleast the order status is kept up to date even if you are not able to make the delivery on time..that way atleast the customer is aware of the status. In case you want to verify what i wrote here ..my order number it is : 7581165
Gururaj
@Gururaj Someone from Customer Service will contact you and ensure that we deliver the Pi ASAP!
ReplyDeleteI am a regualar customer ( having purchased things worth about Rs.20,000 so far ) of infibeam.com and I have not faced any
ReplyDeleteirregularities . Infibeam is the best
online shopping portal in India .
Sandip Sinha
Thanks Sandip for your wonderful feedback.
ReplyDeleteHi,
ReplyDeleteI really wonders to see these messages that these people sating that they got proper service.
In my case, i ordered online purchase of t shirt. and I got a reply from infibeam with following tracking id:
Courier Service: Other
Tracking Code: super trade 395498 This is a link. but unfortuynately whenever i clicked it , it has given no page found.
But these people did not feel it necessary to send courier name and consignment no.
And since we both are working, nowbody in our home during week days, Courier Boy came and went with undelivered product. When i sent mail some 5 working days as infibeam customer cares mail, i got consignment no and name of courier. Till that time product was already reached back to origin.
I really surprised to see this kind of irresponsible behaviour. I planned not to buy any costly thing like infibeam PI from Infibeam . I preferred Amazon Kindle with very proper tracking code and good service.
Till this time i have not received product which was booked on Jan 7,2011.
Worst service/
@Vishal - Sorry for inconvenience, Please let us know your order no. or please call us at http://www.infibeam.com/static/branch-offices.html and we will coordinate for your problem soon.
ReplyDelete