Friday, December 31, 2010

Phone Ordering to Start at Infibeam.com

We launched Phone shopping; another first of its kind initiative where-in users can simply place orders for products of their choice over the phone.

With cash on delivery being a big success, we wanted to couple it with an even more powerful tool, the mobile phone. With the penetration of mobile phones growing tremendously, our customers now need not be on the internet to be able to order products from Infibeam.


Besides providing users with the largest selection of books, electronics, gifts and lifestyle products at extremely competitive prices, Infbeam also provides them with best in class shopping features and customer service. Further, the whole ordering process has been redesigned to minimize the ordering time for the customer.

We have investing heavily in ramping up our customer service and processes to ensure a very smooth experience to customers. Currently customers can call up anytime during regular office hours, 8AM to 8PM from Monday to Saturday.

For more visit - http://www.Infibeam.com/

Friday, December 24, 2010

Next Day Delivery of Books: New Initiative By Infibeam

Order today and receive your books the next day. We have collection of more than 100 Lac titles on our platform launches Next day delivery of a wide range of books to key metro cities and towns.

Well, we have designed a new program with you in mind! Now you can get that book delivered to you the very next day via our Express Shipping option

Next day delivery is expected to decrease customer's anxiety while purchasing online as it reduces the wait time for getting the books delivered.

To see the list of books for which we provide this service, please see http://www.infibeam.com/Books/express-shipping-showcase/

We have always tried to 'wow' the customer with features which increase convenience for him/her.

P.S. As always, we are open to feedback, suggestions and criticisms. So please do write to us (via Twitter or Facebook) on how we can make your online shopping experience better. We are listening.

Thursday, December 23, 2010

Cash on Delivery Available on Infibeam.com

Today we announced the launch of Cash on Delivery (COD) service on our website. In addition to COD, We offers a wide range of Indian & international options for online payment including credit cards, debit cards, netbanking, cash cards, Paypal etc.

Online shopping is still a fraction of the total retail market in India. One of the key reasons for lower penetration of online shopping in India is attributed to the under penetration of electronic payment methods. Through COD payment option, We intends to make online shopping accessible to a segment of customers such as students and small businessmen, who do not have access to credit & debit cards. Cash on delivery also opens up Internet shopping to customers who are reluctant to use their cards online due to security concerns.


We are introducing Cash on Delivery payment option on a large selection of books, gifts and electronic products. The cash on delivery facility will be provided free of cost to all customers with no order minimums. COD can be availed on a catalog of 1 million products and will be extended to 10 million, in the coming months. The service will be available across over four thousand zip codes in 70 Indian cities and will very soon be extended to Tier 3 & 4 cities in partnership with Indian Postal Service.

To see the list of products for which we provide this service, please Visit: http://www.infibeam.com/

We would love to hear your feedback and suggestions, so please do write in and let us know what you think.

Friday, November 12, 2010

Interview with Radhakrishnan Pillai, author of the book "Corporate Chanakya"

Continuing our discussions with some of the fabulous authors in India who are coming out of the woodworks these days, we got to chat with Radhakrishnan Pillai, author of the book "Corporate Chanakya".


If you did not know about Radhakrishnan already, he has been awarded the Sardar Patel National award 2009 for his research on Chanakya and his principles. And this first book "Corporate Chanakya" has created a record for the highest number of pre-release sales for any first book of an author.

Here is a transcript of our discussion:

Q. Tell us about your journey from a manager to a spiritual leader/management guru.

I started my corporate journey as an ordinary sales person. From there I went on to work in various companies and industries. I held many positions from a sales manager to a production planning in charge of a jewellery factory. The last job was handling All India sales for a publishing company. However, from the year 2000 onwards I went to start my own business venture called Atma Darshan www.atmadarshan.com which was the biggest turning point in my life. To better my business I went to study the Chanakya management ideas of Kautilya's Arthashastra and in no time I started training and teaching people on leadership and management.

I will give the full credit of the success in my life as a spiritual leader / management guru (as you have called me) to Chinmaya mission - www.chinmayamission.com. This is a spiritual organisation where I got trained from my chidhood. I also learnt Kautilya's Arthashastra at Chinmaya International foundation (CIF) www.chinfo.org which is the research and academic wing of Chinmaya Mission.

Q. How did you become fascinated with Chanakya and his 'darshan'?

Tell me who is not fascinated by Chanakya? Even I was like any other Indian. He is a person who is symbolic of dynamism and energy. However I just went an extra bit by studying the work of Chanakya - the Kautilya's Arthashastra (containing 6000 sutras) in detail.

Q. How easy is to live digest & implement 'the Arthashastra'?

If you have a will it is very easy. If you have excuses you never start. Infact I have written in my book I got inspired to study the Kautilya's Arthashastra at Mount Kailash the divine place where I got an inner calling which said, "Do not just study the Arthashastra - live the Arthashastra'. Any person can do it. One has to just start the remaining follows. As the well known saying goes - Take one step and lord takes ten steps for you... Finally it is Divine help that keeps you on the track.

Q. Why do you think Chanakya’s model is still relevant in today’s society & especially in today’s management per se?

Because Chanakya's ideas go beyond time. These are eternal principles of management that for over 2400 years have been studied and practised by kings. It will benifit our generation also you will see the practical application in the book Corporate Chanakya itself.

Q. Is there any point where you disagree with Kautilya and if yes, where & why?

Not really. Yes as a student I had my own standpoint and opinions.However as I grow more mature I realise that Chanakya could never be proved wrong as he was a man of perfection. How else could a book like Arthashastra survive for such a long time? But at the same time please note one need not agree on everything the Chanakya says with blind faith. Chanakya himself says that till one is logically convinced one should not accept anything. So if you study Arthashastra with the attitute of a student in the long term one will understand that Chanakya can never be wrong.

Q. How did 'Atma Darshan' happen to you?

Yes you are right - Atma Darshan 'happened' to me. I was an employee who got turned into an employeer. There is an incident that happened. In year 2000 I was sitting with Swami Tejomayanandaji, the current global head of Chinmaya Mission. He asked me "What are you currently doing?" I said, "Looking for a change of job". He smiled as said, "Our Gurudev Swami Chinmayananda said - Youth should think of creating jobs rather than seeking jobs..."

Here was a divine indication that I have to start something on my own. But did not know how. Since I was interested in spirituality since childhood and travel was my passion my first company was in the field of Spiritual tourism. Swami Tejomayanandaji himself gave the name 'Atma Darshan' to my company.

The success of my company clearly goes to my partner Mr Venkat Iyer who took it to the great heights it has achieved in the past few years.

Q. What inspires you most to remain focused on your values?

My Guru Swami Chinmayananda. He is my role model and I have been inspired by this teachings.

Q. Your book is now India's top selling management book. What do you have to say?

For the first time when my friends at Jaico publishing asked me to write a book they said. Your book will become a best seller in no time. As a first time author I liked their idea but did not know how it will turn out.

However the book has created records since its release on 15th Aug 2010. In less than two and a half months of its release it has already gone for 9 reprint editions. For a first time author of a book it is more than a miracle.

The appreciations that I have been getting from across the globe is amazing. Infact the dean of Yale university is coming down to meet me to discuss about me and the book. This book has already been introduced as a text book of management in more than 200 Business schools across India and abroad.

So all this in just two and a half months.. they best has not even started....We are still at the tip of the ice berg. If course any author will be happy by these achievements.

But what I like is those who buy this book actually gift more copies to thier friends, relatives, employees, clients and even their bosses. That shows one has really liked the book and want others to know about it.

I thank by readers for making this book a grand success and a national best seller.

Q. 'Kautilya was a mentor, not a boss' - What would be your advice for today’s corporate bosses?

The word 'boss' seemes to put of people. Because it comes with negativity and fear. While a word 'mentor' is like a teacher and a big brother who guides you in the path to success. So I advice all the bosses should turn to become mentors and all subordinates to become students. Thus the flow of knowledge from the senior to the juniors will be complete.

The corporate world has already understood this fact. Narayan Murthy calls himself the 'Chief mentor' of Infosys. So does Bill Gates. Subroto Bagchi calls himself 'Chief Gardener' of mind tree consulting. You can also create this change in your companies.

Q. Apart from "Kautilya's Arthashastra", which other books are close to your heart?

The Bhagwad Gita, Upanishads, Mahabharat and work of saints of India.

Q. Tell us about your next project?

Chanakya Institute of Public leadership (CIPL). We have started this institute to create future leaders for India. This we have started with partnership with University of Mumbai, department of Philosophy. My other director Ranjit Shetty have been instrumental in creating this institute. Here we teach the complete 6000 sutras of Arthashastra in a 6 months residental program. Pl check www.ciplmumbai.in. The best part is that the course is completely free of cost to the students. This is a good project to create a model of 'Good goverance' for India.

Q. Have you seen this facebook page? How does Chanakya Pillai feel? :)

http://www.facebook.com/pages/Radhakrishnan-Pillai-fondly-known-as-CHANAKYA-Pillai/176061239137

One of my friend and fan Usha created it. She says its important to use technology to spread ancient wisdom. It feels nice to see the following I have in the cyber space. We are spreading Chanakya knowledge across the globe via a medium like Facebook.

Q. How did you feel when you received the Sardar Patel award?

This was my first International award. I received this on the 1st of January 2010. It was a wonderful feeling especially when Sardar Patel himself has been one of my role model as a national leader.

Starting from this award the year 2010 turned to be very lucky for me. I started my Institute CIPL this year. Became father this year - my daughter is named Aanvikshiki (coming from Kautilya's Arthashastra meaning strategic thinker & philosophy). Also my first book 'Corporate Chanakya' was released this year.

So in short getting the Sardar Patel international award was a begining of a very good phase in my life.

Q. Any message for Infibeam book lovers?

Buy this book. But do not just stop there. Read it completely page by page. You will discover a Chanakya in you. Many times people buy books read a few pages and never touch it again. Do not do that - read it fully. Then if you were benefitted, gift the same to others so that the knowledge can spread.

Sunday, October 31, 2010

Interview with Devdutt Pattanaik, Chief Belief Officer, Future Group

We interview the best-selling authors on Infibeam from time to time to get to know more about them, (we chatted with Chetan Bhagat and Rashmi Bansal last).

Devdutt Pattanaik is one such author - he is a medical doctor, a leadership consultant and an eminent mythologist. Mythology is his passion. He has authored books that hold the allure of mythology, and its relevance in modern times. His books are not merely bestsellers but have also been acknowledged for the depth of research and vision.

Here is a transcript of our discussion with him:


Doctor to a mythologist to a belief officer... Tell us a little bit about your journey...

Mythology was a hobby that I pursued in my spare time while I was working with the pharma and healthcare industry post my MBBS. Hobby led to writing of articles, then books, then lectures, and finally Kishore Biyani of the Future Group convinced me to make this my full time profession.


How can you relate mythology & modern management?

Myth is subjective truth. Mythology is the collection of stories, symbols and rituals that convey this subjective truth. Every culture – be it religious or secular – has its own myth. This turns into an invisible force that influences decision-making. Decision-making is the corner stone of modern management. Thus we cannot ignore the cultural, hence mythical, impact. Unfortunately, most people do. Only now people are realizing how critical a role culture plays in business. The only way to understand culture is through mythology.  


Coming to your book, what was the motivation behind the illustrated book?


I had read many Mahabharatas but none satisfied them – they did not tell many stories, they tended to assume heroism and villainy, they did not reveal the finer nuances of the epic, they were ignorant of the many versions of the epic, and most importantly, they did not contextualize the epic nor made it relevant to the modern man. A new book had to be written.


When do we expect your next book? What is the theme for that book?

I write several book simultaneously. So do not know which will be my next book. It will be on mythology for sure.


Mythological books had a very different target segment until your writing gained traction. Now, a lot more people are getting introduced to mythological books & are enjoying them. You seem to be setting a trend. Where do you see this trend going?


Mythology is universal and timeless. But some people assumed that they are not meant for logical and scientific mind. As these people are growing older and wiser, they are realizing there is no escape from mythology. So they are returning and I am facilitating the return journey. To know culture, our culture or anyone else's culture, one has to be sensitive to mythology. No escaping that. I feel I write in a language that the modern rational mind can connect with. Perhaps that is the reason many people like my books. I am not prescribing. I am merely reflecting. I am not being defensive or apologetic; I am simply being analytical. This appeals to young people. I don't know where this trend is going I guess, it will help people discover and understand their roots better.


Was the cover art also one of your own illustrations? It is really powerful... Is there a story behind it?

All the art in the book is my own. No story behind it. I realized that we have been inundated by visions constructed by Amar Chitra Katha, Raja Ravi Varma and Ramanand Sagar. Everyone needed a break. So I drew they way I imagined the past.


If given choice, then who would you pick as your favorite mythological character and why?

Ram of the Ramayana. Because everyone feels superior in criticizing Ram. Few wonder why is Ram, according to our ancestors, the only one worthy of being worshipped as king. Either our ancestors got it wrong, or we are missing a very profound point.


Which books do you recommend for our readers?

All of mine.


Tell us a little bit about your TED experience.

TED was fun as I did not realize how big it was. And how international it was until I really got there. I also realized how mythology is a very simple way to explain cross-cultural differences there.


Any message for infibeam book lovers.

Read. It allows you to travel into the minds of so many people.